Customer Service Representative
2 weeks ago
Job Description
As a Customer Service Representative for Nouphay Kongphongmany - State Farm Agent, you play a vital role in our daily business operations and customer success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Responsibilities:
- Provide information about insurance products and services.
- Assist clients with policy applications and renewals.
- Handle client inquiries and provide timely responses.
- Maintain accurate records of client interactions.
Qualifications:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Experience in customer service or sales preferred.
Benefits:
- Competitive salary.
- Bonus based on performance.
- Opportunity for advancement.
- Paid time off.
- Signing bonus.
- Training & development.
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