Customer Service Representative

2 weeks ago


Lafayette, Louisiana, United States Nouphay Kongphongmany - State Farm Agent Full time

Job Description

As a Customer Service Representative for Nouphay Kongphongmany - State Farm Agent, you play a vital role in our daily business operations and customer success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities:

  • Provide information about insurance products and services.
  • Assist clients with policy applications and renewals.
  • Handle client inquiries and provide timely responses.
  • Maintain accurate records of client interactions.

Qualifications:

  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

Benefits:

  • Competitive salary.
  • Bonus based on performance.
  • Opportunity for advancement.
  • Paid time off.
  • Signing bonus.
  • Training & development.


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