Customer Service Associate

4 weeks ago


St Petersburg, Florida, United States David Vargas - State Farm Agent Full time
Job Overview

As a valued member of our team, you will play a crucial role in delivering exceptional customer service and support to our clients. This is an exciting opportunity to join a dynamic and growing organization, where you will have the chance to develop your skills and advance your career.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Work collaboratively with the agent to develop and implement marketing strategies, identify customer needs, and promote products and services.
  • Develop and maintain a digital marketing system to promote the office and engage with customers.
  • Provide timely and thorough activity reports to the agent, highlighting successes and areas for improvement.
Requirements
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Self-motivated and proactive, with a strong desire to learn and grow.
  • Ability to work effectively in a team environment, with a collaborative and supportive attitude.
What We Offer
  • A competitive salary and possibility of commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience and growth potential/Opportunity for advancement within the agency.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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