Retail Manager

6 days ago


Atlanta, Georgia, United States Tumi Full time
About the Role

We are seeking a highly motivated and experienced Retail Manager to join our team at Tumi. As a key member of our sales team, you will be responsible for delivering exceptional client experiences, driving sales growth, and leading a team of sales associates.

Key Responsibilities
  • Client Experience: Provide personalized service to clients, ensuring a seamless and enjoyable shopping experience.
  • Sales Performance: Meet and exceed individual and store sales targets, while maintaining a deep understanding of our luxury products and services.
  • Team Leadership: Lead and develop a team of sales associates, providing coaching, training, and feedback to ensure they have the skills and knowledge to succeed.
  • Visual Merchandising: Ensure the store is visually appealing and well-merchandised, reflecting the Tumi brand and aesthetic.
  • Compliance: Maintain accurate records, adhere to company policies and procedures, and ensure compliance with all relevant laws and regulations.
Requirements
  • Experience: 2+ years of experience in a retail sales or management role, preferably in the luxury goods industry.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Knowledge: In-depth knowledge of luxury products and services, with a passion for delivering exceptional client experiences.
  • Leadership: Proven leadership skills, with the ability to motivate and develop a team of sales associates.
  • Adaptability: Ability to work in a fast-paced environment, with a flexible and adaptable approach to meeting changing business needs.
About Tumi

Tumi is a leading global luxury lifestyle brand, dedicated to creating high-quality, functional, and stylish products that enhance the travel experience. We are committed to delivering exceptional client experiences, while promoting a culture of innovation, sustainability, and social responsibility.



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