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Retail Relationship Banker

2 months ago

Plainfield, New Jersey, United States BMO Financial Group Full time
About the Role

BMO Financial Group is seeking a highly skilled and customer-focused Retail Relationship Banker to join our team. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their financial needs, and providing advice and guidance on our products and services.

Key Responsibilities
  • Customer Service: Provide exceptional service to our customers and prospects, responding to their needs and concerns in a timely and professional manner.
  • Needs Assessment: Conduct thorough needs assessments to identify customers' financial goals and objectives, and provide personalized recommendations to meet their needs.
  • Product and Service Knowledge: Stay up-to-date on our products and services, and be able to communicate their features and benefits to customers.
  • Business Development: Identify opportunities to grow our business and increase customer loyalty, and develop strategies to achieve these goals.
  • Collaboration: Work closely with other branch team members to achieve business objectives and provide a seamless customer experience.
Requirements
  • Education: Typically between 2-3 years of relevant experience and a post-secondary degree in a related field of study, or an equivalent combination of education and experience.
  • Experience: Relevant experience in financial services, with a focus on customer service and sales.
  • Skills: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues. Strong problem-solving and analytical skills, with the ability to work in a fast-paced environment.
What We Offer

BMO Financial Group offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, and we welcome applications from qualified candidates from all backgrounds.