Referral Optimization Specialist

3 days ago


Tempe, Arizona, United States Donor Network of AZ Full time
About the Referral Optimization Charge

The Referral Optimization Charge is a critical role within the Donor Network of Arizona, responsible for ensuring the efficient and effective management of daily organ referral activities. This position plays a vital part in guiding and supporting Referral Responders and Referral Intake Specialists in their work.

Key Responsibilities
  • Manage daily organ referral activities, ensuring a smooth and efficient process.
  • Guide and support Referral Responders and Referral Intake Specialists in their work.
  • Conduct medical screenings, maintain hospital communications, and assess donor suitability.
  • Facilitate conversations with families and ensure accurate documentation of clinical status, plan of care, and family information.
  • Collaborate with the organ advisor on call (AOC) to ensure accurate and efficient information is shared.
  • Review obtained information and advise on the assessment of potential organ donors to enhance the donation process.
  • Ensure accurate documentation of referrals, plan of care, and family information.
  • Support Donation and Family Advocates (DFAs) in facilitating family conversations regarding donation.
  • Guide the process of obtaining informed authorization from donor families in collaboration with hospital staff.
Requirements

This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. The ideal candidate will have experience in referral management, organ donation, or a related field, and will be able to work collaboratively with a team to achieve goals.



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