Dental Office Coordinator
4 weeks ago
We are seeking a highly motivated and organized Dental Front Office Coordinator to join our team at Family Care Dentistry. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.
Key Responsibilities- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential
Family Care Dentistry is a unique and family-oriented dental practice that thrives on collaboration, communication, and community. We are a 15-person team that values camaraderie and partnership, where patients come first, and continuous learning is encouraged.
Qualifications- Minimum 1 year of experience in a dental front office setting
- Excellent communication and organizational skills
- 1+ years of experience with insurance billing and accounts receivable
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
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