Account Growth Specialist
3 days ago
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In this role as Account Growth Specialist, you will be responsible for managing day-to-day client inquiries and policy servicing, including policy changes, endorsements, policy checking, contract reviews, etc.
You will also act as the first point of contact to the Customer Services Assistants by managing and directing them on how to handle inquiries, servicing, etc., and allocating the work amount between them.
Your key responsibilities will include:
- Handling day-to-day client inquiries and policy servicing.
- Managing and directing Customer Services Assistants on how to handle inquiries and servicing.
- Allocating work among Customer Services Assistants.
- Providing marketing support to new business production and renewals when required.
We offer a competitive salary of $90,000 per year and a comprehensive benefits package, including health insurance, dental and vision insurance, short-term disability and term life insurance, long-term disability and voluntary term life insurance, 401(k) retirement plan, employee assistance program, flexible spending accounts for medical and dependent care reimbursement, health savings account, paid time off, holiday pay, education reimbursement, PTO cash out, tickets at work, access to the Corporate America Family Credit Union, employee and client referral bonus programs, and paid volunteer time.
We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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