Universal Banker Trainee

2 days ago


Sterling Heights, Michigan, United States Midland States Bank Full time
Job Summary

Midland States Bank is seeking a highly motivated and customer-focused Universal Banker Trainee - Bilingual to join our team. As a key member of our banking center, you will provide exceptional service to our diverse clientele, utilizing effective communication skills and a strong knowledge of our products and services.

Key Responsibilities
  • Provide accurate and timely customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Develop and maintain a strong understanding of our banking products and services, including deposit and lending options.
  • Utilize needs-based questioning to identify customer needs and provide personalized solutions.
  • Work collaboratively with colleagues to achieve sales and production goals, and participate in ongoing training and development to enhance skills and knowledge.
  • Ensure compliance with all applicable regulations, including the Bank Secrecy Act (BSA).
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Demonstrated proficiency in both English and Spanish required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
  • Ability to stand for extended periods and lift and transport coin and currency bags as required.
What We Offer

Midland States Bank offers a competitive compensation package, including a base salary, short-term incentives, and long-term incentives. We also offer comprehensive healthcare, well-being benefits, paid family leave, and generous paid time off. Additionally, we provide opportunities for professional growth and development, as well as a collaborative and supportive work environment.

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other, and our company. We're proud to be an Equal Opportunity and Affirmative Action employer, and we welcome applications from diverse candidates.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com.



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