Assistant Retail Banking Manager

2 days ago


Windsor Heights, Iowa, United States MidWestOne Bank Full time

About the Role

We are seeking a highly motivated and experienced Assistant Retail Manager to join our team at MidWestOne Bank. As a key member of our retail banking team, you will be responsible for developing and maintaining strong relationships with customers and prospects, while also coaching and motivating a team of Service Associates and Universal Bankers to deliver exceptional customer experiences.

Key Responsibilities

  • Manage and develop a team of retail banking staff to ensure excellent customer service and operational efficiency.
  • Provide financial information and advice to customers, identifying their needs and cross-selling other bank services to enhance relationships.
  • Coordinate with lending areas to originate and process consumer loan applications, handle loan closings, and collection activities.
  • Proactively develop new business through walk-in activity and customer outreach.
  • Work closely with direct reports to promote cross-selling and referring bank products and services.
  • Oversee the development and implementation of promotional activities, programs, and calls to generate new business relationships.
  • Assume overall responsibility for operational duties, including branch office reports, record maintenance, security activities, and enforcement of bank policies.
  • Represent the Bank through volunteerism and community events.

What We Offer

  • Competitive base compensation with performance-based incentives and bonus potential.
  • Career growth opportunities and continuous learning.
  • 401(k) Retirement Plan with company match and immediate vesting.
  • Employee Stock Ownership Plan.
  • Group life insurance, long-term and short-term disability insurance, and paid time off.
  • Medical, dental, and vision insurance, flex spending plan, and health savings accounts.
  • Additional insurance options, student loan debt reduction program, tuition assistance plan, wellness program, and free banking services.

Qualifications

  • Associate's degree or equivalent combination of education and related work experience.
  • 3-5 years of experience in a retail banking sales-related role, with banking or financial experience preferred.

About MidWestOne Bank

We are a community bank with a culture based on integrity and customer care. Our people are the foundation of our success, and we value those who are ready to work for an organization that develops their talents and helps them grow personally and professionally.



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