Flexible Customer Support Specialist

2 days ago


Charleston, West Virginia, United States HeiTech Services, Inc. Full time

We are seeking a **Flexible Customer Support Specialist** to join our team at HeiTech Services, Inc. This ON-CALL position requires flexibility and availability to work various shifts, including mornings, afternoons, and weekends.

The successful candidate will possess excellent problem-solving skills, attention to detail, and strong communication abilities to effectively interact with customers.

Key responsibilities include:

  • Providing exceptional customer service via phone, email, or in-person interactions.
  • Assisting applicants with biometrics registration and other ASC-related tasks.

To succeed in this role, you must:

  • Be able to obtain and maintain a government-issued suitability clearance.
  • Have a strong understanding of federal regulations and guidelines.
  • Work effectively in a fast-paced environment with minimal supervision.

Compensation: Estimated hourly rate of $17-$20 based on relevant experience.



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