Plumbing Sales Professional
2 weeks ago
We are seeking a skilled Plumbing Sales Professional to join our team at A. D. Susman. The ideal candidate will have previous experience in counter sales or customer service, preferably in a wholesale environment.
The successful candidate will be responsible for:
- Providing excellent customer service and engaging with customers to address their needs and inquiries.
- Processing sales orders accurately and efficiently, including taking product requests and ensuring correct quantities are entered.
- Maintaining an in-depth understanding of product offerings to recommend solutions that meet customer requirements effectively.
- Assisting in monitoring inventory levels, restocking shelves, and ensuring product displays are organized and appealing.
- Collaborating with team members to achieve sales goals and contribute to overall business growth through upselling and cross-selling techniques.
- Building and maintaining strong relationships with customers to encourage repeat business and enhance customer satisfaction.
- Addressing customer concerns or complaints promptly and professionally, escalating issues as needed.
- Maintaining accurate records of sales transactions and customer interactions for reporting and follow-up purposes.
- Ensuring the sales area is clean, organized, and adheres to safety protocols to provide a safe shopping environment.
- Participating in ongoing training sessions to stay updated on product knowledge, sales techniques, and industry trends.
Requirements:
- High school diploma or equivalent; additional education or certifications in sales or customer service is a plus.
- Previous experience in counter sales or customer service, preferably in a wholesale environment.
- Strong communication and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Basic math skills and familiarity with point-of-sale systems.
- Ability to learn to safely operate a forklift and other material-handling equipment.
- Basic computer literacy (use of mouse and keyboard, Microsoft Office Suite).
Benefits:
- Competitive salary and performance-based profit sharing.
- Health, dental, and vision insurance.
- Retirement cash savings plan.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
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