Plumbing Sales Professional

2 weeks ago


Houston, Texas, United States A. D. Susman Full time
Job Summary

We are seeking a skilled Plumbing Sales Professional to join our team at A. D. Susman. The ideal candidate will have previous experience in counter sales or customer service, preferably in a wholesale environment.

The successful candidate will be responsible for:

  • Providing excellent customer service and engaging with customers to address their needs and inquiries.
  • Processing sales orders accurately and efficiently, including taking product requests and ensuring correct quantities are entered.
  • Maintaining an in-depth understanding of product offerings to recommend solutions that meet customer requirements effectively.
  • Assisting in monitoring inventory levels, restocking shelves, and ensuring product displays are organized and appealing.
  • Collaborating with team members to achieve sales goals and contribute to overall business growth through upselling and cross-selling techniques.
  • Building and maintaining strong relationships with customers to encourage repeat business and enhance customer satisfaction.
  • Addressing customer concerns or complaints promptly and professionally, escalating issues as needed.
  • Maintaining accurate records of sales transactions and customer interactions for reporting and follow-up purposes.
  • Ensuring the sales area is clean, organized, and adheres to safety protocols to provide a safe shopping environment.
  • Participating in ongoing training sessions to stay updated on product knowledge, sales techniques, and industry trends.

Requirements:

  • High school diploma or equivalent; additional education or certifications in sales or customer service is a plus.
  • Previous experience in counter sales or customer service, preferably in a wholesale environment.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Basic math skills and familiarity with point-of-sale systems.
  • Ability to learn to safely operate a forklift and other material-handling equipment.
  • Basic computer literacy (use of mouse and keyboard, Microsoft Office Suite).

Benefits:

  • Competitive salary and performance-based profit sharing.
  • Health, dental, and vision insurance.
  • Retirement cash savings plan.
  • Paid time off and holidays.
  • Opportunities for professional development and career advancement.


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