Restaurant Operations Manager

18 hours ago

Washington DC USA, United States Perkins Management Services Company Full time
Job Description

Fuddruckers is renowned for its exceptional dining experiences and warm, welcoming service. We are seeking a highly organized and enthusiastic Restaurant General Manager to lead our team and create a memorable first impression for our guests.

Key Responsibilities:
  • Direct and motivate the service staff to ensure guests have a great time.
  • Establish restaurant business plans by surveying demand and developing budgets.
  • Control purchases and inventory by meeting with the kitchen and bar manager to discuss profitability and strategies.
  • Maintain operations by ensuring adherence to policies and standard operating procedures, FOH and BOH cleanliness and organization, and uniform and appearance standards.
  • Guest Relations: facilitate opportunities to drive sales and delegate tasks as needed.
  • Restaurant Schedules: approve Back of House and Front of House schedules, including training schedules, and complete the manager's schedule in a timely manner.
  • Follow up: preventative maintenance as scheduled, R&M issues logged/called in/corrected in a timely fashion.
  • New Menu/LTO roll outs completed as needed, follow up on updates.
  • Manage productivity through scheduling and staff levels.
  • Maintain guest satisfaction through interaction, maintaining food quality standards, and ticket execution times.
  • Involved in hiring employees and training and follow-up.
  • Maintain a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
  • Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry.
  • Accomplish company goals by accepting ownership for new and different requests.
Requirements:
  • Strong knowledge of front and back of house operations, including food, beverages, staff supervision, inventory, and food safety.
  • Highly organized and possess excellent time management skills.
  • People management, fostering teamwork, and effective delegation.
  • Strong understanding of cost, labor systems, P&Ls that lead to restaurant profitability.
  • Strong communication and leadership skills.
  • Comfort working with budgets, revenue, and forecasting.
  • Ability to lead big groups of people.
  • Self-motivated with a high energy level.

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