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Chiller Expert Lead

1 week ago

Pooler, Georgia, United States Johnson Controls Full time
About Johnson Controls

At Johnson Controls, we value our employees as the most important part of our business.

We appreciate your interest in exploring new opportunities with us.

What You Will Do:

We are seeking a skilled Journeyman Chiller Mechanic TTL who has experience working in commercial, industrial, and institutional markets to join our team. Candidates should have a minimum of 5 years' experience in chiller maintenance, troubleshooting, and installation of equipment from various brands. The successful candidate will assist branch leadership in coaching and mentoring branch technicians to deliver customer satisfaction and adhere to operational processes. Additionally, they will provide Level 1 technical support and help with technical development for others, ensuring that all work is performed in compliance with state, local, and Federal legal requirements, and operates with the highest ethics.

How You Will Achieve It:

  • You will be assigned primary service accounts and responsibility for executing contract maintenance visits, inspections, site assessments, service requests, and recommending necessary upgrades or repairs to prolong the equipment life cycle of our customers' equipment.
  • You will establish and maintain positive relationships with customers, vendors, and coworkers through effective oral and written communication skills via phone, computer, and face-to-face interactions.
  • You will be expected to provide quote estimates for labor and material repairs and upgrades as needed, as well as coach and mentor other HVAC Mechanics in quoting.
  • You will represent the company by serving as the direct customer contact and be responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing, and repairing equipment and systems at the customer's location.
  • You will utilize cutting-edge software and technology, along with a variety of hand tools, rigging equipment, following blueprints or engineering specifications, to diagnose and repair equipment.
  • You will be required to enforce safety to the highest standards and maintain security and accountability of company-issued and procured assets by recording use, wear, and conditions.
  • You will work as part of a team dedicated to delivering the highest standard of service to all customers, which may require flexibility to work overtime and weekends as the business requires.
  • The four-to-six-week cycle for all on-call rotations reflects our 24/7 service commitment.

Requirements:

  • Universal Refrigeration and Air Conditioning Systems CFC Certification is required.
  • Experience/factory training on various Water and Air cooled Chillers with emphasis on York, Carrier, Trane, and Daikin.
  • Operating knowledge of Microsoft Office software and working proficiency with handheld computers (i.e., Smartphone, iPad).
  • Adherence to our company safety program.
  • A valid driver's license.
  • Good verbal and written communication skills and the ability to lead a team of 6-12 Mechanics.
  • Must be able to be on call nights and weekends on a Four-to-six-week cycle rotating basis.
  • At least 5 years of commercial, industrial, and/or institutional experience with all types of HVAC systems, various compressor technologies, HVAC control systems, and speed drives, as well as leadership experience in managing small technical teams.