Event Management Specialist

2 weeks ago

Houston, Texas, United States Royal Oaks Country Club Houston Inc Full time
Job Overview

POSITION SUMMARY: Support the Catering & Events Director in organizing and executing various social and private events for members.

KEY RESPONSIBILITIES:

  • Foster relationships with members and guests to enhance awareness of the Club's banquet and event offerings. Conduct facility tours and provide recommendations for private events.
  • Collaborate with members to plan a variety of gatherings, including luncheons, meetings, weddings, and children's parties, ensuring all necessary information is gathered for effective planning.
  • Work alongside the Catering & Events Director and Executive Chef to establish pricing, menus, and other essential details for events.
  • Oversee the preparation of menus, place cards, and signage, while securing decorations, entertainment, and other special requests; confirm vendor fees and delivery schedules.
  • Inspect event setups and often be present to manage guest greetings and service.
  • Maintain comprehensive records of past and potential events; schedule follow-ups to assess the ongoing needs of prospective clients.
  • Create and distribute detailed Banquet Event Orders for each event, outlining menu and beverage requirements, timelines, and specific setup needs.
  • Review financial reports with the Catering & Events Director to ensure budget compliance and accuracy of sales forecasts.
  • Develop room diagrams for event layouts, including placement of banquet items and other details.
  • Promote and generate excitement for the Club's social activities.
  • Manage banquet billing processes and ensure timely payment for events.
  • Execute special projects as assigned by the Catering & Events Director or Assistant General Manager.

WORKING ENVIRONMENT: Office Setting

REQUIREMENTS:

  • Maintain confidentiality of information.
  • Exhibit an outgoing and personable demeanor.
  • Demonstrate honesty and integrity in all interactions.
  • Practice courtesy and tactfulness consistently.
  • Show kindness and respect towards others.
  • Communicate effectively and professionally with members and staff.
  • Possess office experience with typing skills of at least 40 wpm.
  • Exhibit strong verbal and written communication skills.
  • Be organized and manage time efficiently.
  • Display emotional stability.
  • Maintain a professional appearance and use proper grammar.
  • Possess clear and legible handwriting.
  • Knowledge of food and beverage is advantageous.

EXPERIENCE AND EDUCATION:

Prior experience in catering, sales, or event management, particularly in a private country club environment. Proficiency in event management software, point of sale systems, Microsoft Office, and basic graphic design tools is preferred. A college degree in Hospitality, Catering Sales, or a related field is advantageous. Strong communication skills, a pleasant demeanor, high integrity, and the ability to work collaboratively are essential. Availability to work Tuesday through Saturday, including some evenings and holidays, is required.

PHYSICAL REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Occasionally required to stand, walk, climb stairs, balance, stoop, kneel, crouch, crawl, and/or sit for extended periods.
  • Use hands to manipulate objects, tools, and controls.
  • Reach with hands and arms.
  • Communicate effectively with members, guests, vendors, and co-workers.
  • Vision capabilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to lift, push, or pull weights up to 30 lbs.
  • Independent mobility throughout the clubhouse.

COMPENSATION: Base pay plus commissions and discretionary bonuses.

BENEFITS: Paid Time Off, Medical, Dental, Vision, Basic Life Insurance, Short & Long Term Disability, Employee Assistance, FSA/HSA, 401(k), Referral Program, Scholarship Program.

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