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Event and Meeting Management Specialist

2 months ago

Houston, Texas, United States JLL Full time
About JLL:

At JLL, we are dedicated to transforming the real estate landscape for a sustainable future. Our team, along with JLL Technologies, is at the forefront of delivering exceptional services, strategic advice, and innovative technology solutions to our clients.

We believe in attracting top talent and fostering an environment where individuals can thrive, build rewarding careers, and feel a sense of belonging.

Whether you have extensive experience in commercial real estate, hospitality, or technology, or you are eager to leverage your skills in a new sector, we invite you to join us in shaping a better tomorrow.

Key Responsibilities:
  • Exhibit proficiency in orchestrating high-profile meetings and events involving senior executives.
  • Collaborate with clients to assess event requirements, including venue selection, physical arrangements, audio-visual needs, catering, and overall event support.
  • Act as the primary liaison for clients, ensuring prompt responses to all inquiries.
  • Consistently uphold exceptional service standards during events, surpassing client expectations and proactively addressing needs.
  • Oversee all operational aspects of the conference center, including scheduling, catering orders, and troubleshooting technical issues.
  • Gather feedback from stakeholders and attendees to inform ongoing improvement initiatives.
  • Complete assigned tasks and projects in a timely manner, adhering to established deadlines.
  • Engage in a culture of continuous enhancement and innovation by contributing to the development of best practices and new tools that enhance service delivery.
  • Build and maintain strong relationships with clients and event stakeholders.
  • Provide comprehensive administrative support for the conference center and off-site events, including preparing cost estimates, presentations, and responding to inquiries.
  • Coordinate effectively with vendors, facilities personnel, and other service providers to ensure seamless execution of events.
  • Follow established procedures for escalation and incident reporting.
  • Perform additional duties as required.
Qualifications:
  • Bachelor's degree or equivalent experience in event planning or management.
  • 1-3 years of experience in event coordination, project management, hospitality, or a related field.
  • Strong time management and communication skills, both verbal and written, with a professional demeanor.
  • Ability to manage multiple tasks in a dynamic environment.
  • Exceptional customer service skills and a genuine passion for hospitality.
  • Capability to engage with clients at all organizational levels, including executive leadership.
  • Willingness to travel as necessary.
  • Flexibility to work evenings and weekends as required.
  • Experience in budget management and adherence to financial constraints.
  • Demonstrated leadership abilities with a focus on managing competing priorities and achieving results.
  • Proven track record of initiative, integrity, and sound judgment.
  • Collaborative mindset with strong interpersonal skills.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, and Outlook).
Location:

On-site in Houston, TX

If this role aligns with your skills and aspirations, we encourage you to consider joining our team. We value the unique contributions that each individual brings to our organization.

Benefits:
  • 401(k) plan with company matching contributions
  • Comprehensive medical, dental, and vision coverage
  • Paid parental leave at full salary
  • Generous paid time off and company holidays
  • Flexible and remote work arrangements may be available