Customer Service Ambassador

3 days ago


Kings Mountain, North Carolina, United States Family Dollar Full time

Family Dollar is seeking a highly skilled Customer Service Representative to join our team. This role will involve providing exceptional service to customers, greeting them and assisting with the selection of merchandise, completing cash register transactions, and answering questions regarding the store and merchandise.

About Family Dollar

We are a leading discount variety store chain that offers a wide range of products at affordable prices. Our stores provide a convenient shopping experience for customers, with a focus on excellent customer service and fast checkout times.

Job Summary

This is a full-time position responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service by greeting customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and back office areas.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment with multiple priorities and deadlines.
Benefits
  • Average salary $40,000 - $50,000 per year, depending on location and experience.
  • Opportunities for career advancement within the company.
  • A competitive benefits package, including medical, dental, and vision insurance.


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