Membership Ambassador at YMCA of Western North Carolina

1 day ago


Black Mountain, North Carolina, United States YMCA of Western North Carolina Full time
Job Title: Membership Ambassador at YMCA of Western North Carolina

We are seeking a charismatic and customer-focused individual to join our team as a Membership Ambassador at the YMCA of Western North Carolina. As a key member of our front desk team, you will provide exceptional service to our members and guests, creating a welcoming and inclusive environment for all.

The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a passion for delivering outstanding customer service. If you are a team player with a positive attitude and a strong desire to make a difference in your community, we encourage you to apply for this exciting opportunity.

Job Responsibilities:

  • Welcome and greet members and guests in a friendly and professional manner.
  • Provide information about YMCA programs and services, highlighting the benefits of membership.
  • Process membership sales and updates efficiently and accurately.
  • Answer phone calls and respond to emails in a timely and courteous manner.
  • Collaborate with other staff members to ensure seamless delivery of member services.
  • Participate in ongoing training and development to enhance knowledge and skills.

Requirements:

  • High school diploma or equivalent required; associate's degree preferred.
  • Previous customer service experience an asset.
  • Ability to work effectively in a team environment.
  • Excellent communication and interpersonal skills.
  • Basic computer skills, including Microsoft Office.

Benefits:

  • A competitive salary range of $12.46-$15.00 per hour, depending on experience.
  • A free individual membership to the YMCA of Western North Carolina.
  • A discounted membership rate for household members.
  • Access to ongoing training and development opportunities.

About the YMCA of Western North Carolina:

The YMCA of Western North Carolina is a non-profit organization dedicated to strengthening local communities through youth development, healthy living, and social responsibility. We offer a variety of programs and services designed to meet the needs of individuals and families in our community. Join our team today and become part of a dynamic and caring organization that makes a real difference in people's lives.



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