IT Support Specialist

2 weeks ago


SaintChaptes, Occitanie, United States Motion Recruitment Full time
Job Summary

Motion Recruitment is seeking a skilled IT Support Specialist to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to end-users, identifying and resolving technical problems, and documenting and tracking issues using applicable systems and tools.

Key Responsibilities
  • Provide phone, remote, and on-site support to end-users for computer, application, system, device, access, and hardware issues.
  • Identify, research, and resolve technical problems of moderate complexity.
  • Respond to requests for technical support via various channels.
  • Document, track, and monitor problems using applicable systems and tools.
  • Coordinate with other teams or departments to resolve user problems.
Requirements
  • Associate's degree or equivalent.
  • 2-4 years of related experience.
  • Ability to work under moderate supervision.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
Preferred Skills
  • Windows 7, 10, and 11 setup and support.
  • Office 365 support.
  • Desktop and label printer support.
  • SMB network basic troubleshooting and support.
Additional Information

This is a 6-month contract position with the possibility of extension or conversion to a full-time role. The successful candidate will be required to work on-site in La Grange, GA, and may be required to travel between locations.


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