Room Services Support Specialist

2 weeks ago


SaintChaptes, Occitanie, United States Great Wolf Lodge Full time

House Attendant Role at Great Wolf Lodge

The House Attendant at Great Wolf Lodge plays a vital role in maintaining a welcoming environment for guests by utilizing excellent organizational and communication skills. This position is essential in assisting the housekeeping team to ensure that guest accommodations are clean, well-stocked, and inviting, thereby enhancing the overall guest experience.

Why Consider This Opportunity:

  • Career Advancement: Access to various growth opportunities through cross-training, scholarship programs, and professional development initiatives.
  • Attractive Benefits: Enjoy exclusive perks for you and your loved ones, including discounted vacations and rewards for employee referrals.
  • Ongoing Education: Benefit from Great Wolf University, offering training for job functions and leadership development.
  • Support for Well-Being: Flexible work schedules, wellness programs, and resources through the Employee Assistance Program.
  • Commitment to Diversity: Be part of a workplace that values diversity and fosters an inclusive atmosphere.

Employee Benefits:

  • Comprehensive health benefits including Medical, Dental, and Vision insurance
  • Health savings account options
  • Access to telehealth services
  • Life insurance coverage
  • 401K retirement plan with employer contributions
  • Paid time off and parental leave

Key Duties:

  • Monitor and replenish inventory levels in storage areas as necessary
  • Assist Room Attendants with tasks such as removing linens and waste
  • Support the cleaning of guest rooms and bed-making as needed
  • Transport linens between guest accommodations and laundry facilities
  • Ensure cleanliness and organization in storage areas
  • Promptly deliver requested items to guest rooms
  • Operate necessary equipment like trash compactors and balers
  • Communicate effectively with management regarding special requests or tasks

Qualifications and Skills:

  • Flexibility in work hours to meet business demands
  • Successful completion of a criminal background check and drug screening
  • Ability to work independently with minimal oversight
  • Willingness to work varied shifts, including nights, weekends, and holidays

Preferred Experience:

  • Prior knowledge of cleaning chemicals
  • Strong customer service skills
  • Previous experience in housekeeping or similar roles

Physical Demands:

  • Ability to lift up to 30 lbs.
  • Capability to push/pull up to 100 lbs.
  • Frequent bending, stretching, and standing for extended periods
  • Regular climbing of stairs and walking
  • Comfortable working with cleaning chemicals while adhering to safety protocols

Application Information:

For details on how to apply, please refer to Great Wolf Lodge's official website. Qualified candidates will be considered for interviews or hiring events.

Equal Opportunity Commitment:

Great Wolf Lodge is dedicated to providing equal employment opportunities to all individuals, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other status protected by law.



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