USALCO Order Management Representative

7 days ago


La Porte, Texas, United States USALCO Full time
About the Role

As a Customer Service Liaison at USALCO, you will play a critical role in providing premiere client experience across the United States. This position requires a high level of expertise in customer service and a strong ability to communicate effectively with internal and external stakeholders.

Responsibilities
  • Order Processing: Ensure accurate and timely processing of orders, partnering with USALCO plants and Logistics for successful fulfillment.
  • Customer Support: Provide extensive external and internal customer support, addressing questions and concerns with speed, accuracy, and consistency.
  • Team Collaboration: Work collaboratively with internal teams to achieve shared goals and objectives.
Requirements
  • Strong analytical and problem-solving skills.
  • Ability to maintain a high level of productivity and efficiency.
  • Knowledge of ERP systems such as Ross or SAP.
Estimated Annual Salary: $70,000 - $90,000

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