Mortgage Loan Originator

4 days ago

Watertown, Massachusetts, United States Northern Credit Union Full time
Job Summary

We are seeking a highly motivated and experienced Mortgage Loan Originator to join our team at Northern Credit Union. As a key member of our Home Lending team, you will be responsible for generating and increasing the mortgage loan portfolio by developing business contacts within the community, specifically the real estate community.

Key Responsibilities
  • Proactively serve as a role model and demonstrate individual commitment to Northern's Ownership philosophy by exhibiting high energy, a positive attitude, creativity, and passion for member service.
  • Maintain an active, positive, professional image and reputation for Northern in the community while spreading the Ownership philosophy internally and externally.
  • Engage in the recommendation, research, development, and implementation of enhancements to further promote Northern's Culture and the Standard of Excellence for Member Service.
  • Keep open communication alive by inspiring owner participation on teams, listening to owner ideas, holding meetings, and publishing regular announcements.
  • Solicit and generate residential mortgages with an entrepreneurial sense by developing and maintaining relationships through various sources.
  • Provide exceptional member service by identifying appropriate mortgage loan programs to meet borrower needs.
  • Maintain an active relationship with mortgage borrowers through the application process, with consistent follow-up.
  • Responsible for achieving individual sales goals through all channels.
  • Attract new mortgage loan applications by making sales calls to prospective borrowers to build a solid book of business.
  • Actively participate in and assist with Credit Union seminars and community events.
  • Work with AVP of Residential Lending to maintain an open and active relationship with the Credit Union's third-party mortgage partner(s).
  • Proactively cross-sell all Credit Union products and services to qualified members and potential members and refer to the appropriate employees as necessary.
Requirements
  • Associate's Degree from accredited college or university; Bachelor's preferred.
  • Minimum of two years of external mortgage origination experience with a proven track record of consistently meeting or exceeding established sales goals.
  • NMLS License in New York and valid Driver's License.
  • Exceptional member service skills are required: positive solutions-focused approach, product and service knowledge, attention to detail, and adherence to operational policies and procedures.
  • The incumbent must be a persuasive communicator with excellent command of verbal and written presentations.
  • Clear communication with internal and external members through verbal and written correspondence is required along with the ability to effectively develop and motivate people in one-on-one and in small group situations is essential.
  • A significant level of diplomacy is required with a proven ability to work under pressure and remain calm in tense situations with both internal and external customers.
  • Proven ability and maturity to handle confidential/sensitive information in a professional manner is required.
  • Must be a high-energy person who is self-motivated and results-oriented and able to work in a fast-paced environment.
  • A full working knowledge and ability to utilize a broad range of PC-based software programs, including Microsoft Office Suite and other internal database programs.
Working Conditions

No hazardous or significantly unpleasant conditions. Local travel to Northern Relationship Centers.

Salary

Minimum Salary: 80,000

Maximum Salary: 140,000

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