Mortgage Loan Originator

3 days ago

Watertown, New York, United States Northern Credit Union Full time
Job Summary:

The Home Lending Professional (Mortgage Loan Originator) is responsible for generating and increasing the mortgage loan portfolio by developing business contacts within the community, specifically the real estate community. This role requires a high level of energy, a positive attitude, creativity, and passion for member service. The ideal candidate will have a proven track record of consistently meeting or exceeding established sales goals and possess exceptional member service skills, including a positive solutions-focused approach, product and service knowledge, attention to detail, and adherence to operational policies and procedures.

Key Responsibilities:

* Proactively serves as a role model and demonstrates individual commitment to Northern's Ownership philosophy by exhibiting high energy, a positive attitude, creativity, and passion for member service.
* Maintains an active, positive, professional image and reputation for Northern in the community while spreading the Ownership philosophy internally and externally.
* Engages in the recommendation, research, development, and implementation of enhancements to further promote Northern's Culture and the Standard of Excellence for Member Service.
* Keeps open communication alive by inspiring owner participation on teams, listening to owner ideas, holding meetings, and publishing regular announcements.
* Solicits and generates residential mortgages with an entrepreneurial sense by developing and maintaining relationships through various sources, including realtors' offices and open-houses, builders' offices and building sites, mortgage industry professionals, past borrowers, and other non-traditional sources.
* Provides exceptional member service by identifying appropriate mortgage loan programs to meet borrower needs and maintaining an active relationship with mortgage borrowers through the application process, with consistent follow-up.
* Responsible for achieving individual sales goals through all channels and attracting new mortgage loan applications by making sales calls to prospective borrowers to build a solid book of business.
* Actively participates in and assists with Credit Union seminars and community events and works with the AVP of Residential Lending to maintain an open and active relationship with the Credit Union's third-party mortgage partner(s).
* Proactively cross-sells all Credit Union products and services to qualified members and potential members and refers to the appropriate employees as necessary.

Requirements:

* Associate's Degree from an accredited college or university; Bachelor's preferred.
* Minimum of two years of external mortgage origination experience with a proven track record of consistently meeting or exceeding established sales goals.
* NMLS License in New York and valid Driver's License.
* Exceptional member service skills, including a positive solutions-focused approach, product and service knowledge, attention to detail, and adherence to operational policies and procedures.
* Persuasive communication skills with excellent command of verbal and written presentations, clear communication with internal and external members through verbal and written correspondence, and the ability to effectively develop and motivate people in one-on-one and in small group situations.
* Proven ability and maturity to handle confidential/sensitive information in a professional manner and a high energy person who is self-motivated and results-oriented and able to work in a fast-paced environment.
* Full working knowledge and ability to utilize a broad range of PC-based software programs, including Microsoft Office Suite and other internal database programs.

Working Conditions:

* Flexible hours, including evenings, Saturdays, and Sundays as necessary to meet established goals.
* Local travel to Northern Relationship Centers.

Salary:

* Minimum Salary: $80,000
* Maximum Salary: $140,000

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