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Veterinary Care Coordinator

2 months ago


Portsmouth, Virginia, United States Ethos Veterinary Health LLC Full time
About the Role

We are seeking a skilled and compassionate Veterinary Assistant to join our Emergency Department team at Ethos Veterinary Health LLC. As a key member of our team, you will play a vital role in providing exceptional patient care and support to our clients and their pets.

Key Responsibilities
  • Assist in all aspects of patient exams, including equipment setup, taking patient history, animal restraint, radiographs, owner take-home instructions, filling prescriptions, and scheduling appointments.
  • Engage with clients through phone, email, and in-person interactions to provide excellent customer service.
  • Ensure exam rooms are clean and ready, record vital signs (TPR, weight, etc.) in the system.
  • Perform cage cleaning, feeding, walking, bathing, and monitor cages to maintain cleanliness. Retrieve and return animals to/from owners, ensuring animals are clean and IV catheters are removed. Collect and return all belongings to owners.
  • Admit animals for hospital care, ensuring proper identification for each.
  • Maintain cleanliness in the hospital treatment area, including cage cleaning, laundry, treatment tables, and exam rooms.
  • Regularly stock hospital supplies and assist with deliveries.
  • Accurately document information in patient medical records.
  • Ensure exam and procedure rooms are well-stocked and items are readily available.
Requirements
  • You are a confident, skilled, and experienced Veterinary Assistant dedicated to delivering exceptional patient care and support.
  • You understand the importance of maintaining a clean and safe environment and genuinely love working with people who share that same value.
  • You're not afraid to jump in and get your feet wet, and you will help get all the day's duties done.
  • You are eager to continue enhancing your skill set and contributing to the growth and development of our team.
Benefits
  • CE Allowance
  • Uniform Allowance
  • Paid Time Off
  • Holiday Pay
  • Employee Pet Discount
  • 401k
  • Medical/Dental/Vision
  • Disability Insurance
  • Life Insurance
  • HSA/FSA
  • Access to VetBloom for RACE-approved continuing education and training
  • Partnership with Purdue Veterinary Technology program, including scholarships
  • License application and renewal reimbursement for CVTs.
  • Financial support and onsite mentorship for those pursuing VTS certification