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Desktop Support Specialist

2 months ago

Madison, Wisconsin, United States Information Resource group, Inc. Full time
Job Opportunity

Job Title: Desktop Support

Duration: 9 Months with Possibility of Extension

Location: Madison, WI (Onsite from Day 1)

Key Responsibilities:

  • Provide technical support for computer software, operating systems, hardware, and networking
  • Experience with Microsoft Active Directory is required
  • Hardware and software troubleshooting skills are essential
  • Collaborate with the team and work independently
  • Deliver professional and courteous customer service

Preferred Skills:

  • Excellent verbal and written communication skills
  • Three or more years of relevant work experience with Windows 10/11
  • Two or more years of relevant work experience with OSX
  • Knowledge of computer security is a plus

About the Role:

This is an exciting opportunity to join Information Resource Group, Inc. as a Desktop Support Specialist. If you have a strong background in computer hardware and software, and excellent communication skills, we encourage you to apply.