Automotive Warranty Support Specialist
3 days ago
We are seeking an experienced Automotive Warranty Support Specialist to join our team at All Open Positions. This role will provide administrative support to the warranty department, ensuring seamless communication with customers, office staff, and service technicians.
The ideal candidate will possess excellent verbal and written communication skills, with a strong attention to detail. They should have experience working with heavy-duty warranty and service, as well as computer proficiency.
Key Responsibilities:
- Monitor and maintain accurate records of warranty tickets, GL accounts, and customer communications.
- Collaborate with the warranty staff to resolve issues and ensure timely closure of tickets.
- Communicate effectively with customers, office staff, and service technicians to resolve warranty-related concerns.
Benefits:
- $75,000 to $90,000 salary range (dependent on location)
- Bonus eligibility
- Fully comprehensive benefits package including medical, dental, vision, life insurance, 401(k), HSA match, FSA, PTO, sick time, company-paid holidays, and employee car discount program
To be successful in this role, you will need to have a high school diploma or equivalent, a valid driver's license, and a clean MVR record. You should also be able to travel up to 50% and possess excellent organizational skills.
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Automotive Warranty Operations Specialist
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