Vehicle Repair Specialist
5 days ago
**Job Summary**
We are looking for an experienced Automotive Service Representative to join our team. The successful candidate will have a strong background in automotive repair, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Listen to customer descriptions of problems or service needed
- Determine the type of service required and prepare a service order
- Engage in upsells and promotions for additional equipment and services
- Obtain customer authorization and signatures for all repairs
- Present the repair order to Foreman for dispatch
- Prepare and present quotes for all repairs
- Communicate with customers and Foremen during repairs
- Work with Foremen to ensure repair completion
- Prepare and invoice Repair Order (RO)
- Contact customers for pick-up or delivery
- Ensure Secured Payment is made prior to releasing serviced vehicles
- Keep Uptime Pro updated as needed
- Answer service calls
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent
- A valid driver's license
- A good standing MVR
- The ability to obtain a CDL within 90 days of employment (diesel service department)
- Excellent verbal and communication skills
- The ability to work any shift, including nights
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision insurance, life and disability insurance, 401(k) with company match, HSA and FSA, paid time off, sick time, and company-paid holidays.
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