Front Desk Representative

5 days ago


Rio Rancho New Mexico, United States Extended Stay Rio Rancho Full time
Job Summary

As a Front Desk Agent at Extended Stay America - Albuquerque - Rio Rancho Blvd, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs in a friendly and efficient manner
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
  • Maintaining accurate records and handling guest requests and concerns
  • Working effectively in a team environment to ensure seamless guest service
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is helpful
  • Experience in a hotel or related field is preferred
  • Positive and upbeat personality with a desire to deliver outstanding customer service
  • Ability to multitask, be detail-oriented, and problem-solve in a fast-paced environment
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

At Extended Stay America, we are committed to providing our guests with a comfortable and enjoyable stay experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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