Hospitality Service Representative
1 week ago
Hospitality Service Representative
Overview
We are seeking a dedicated Hospitality Service Representative who will play a vital role in delivering outstanding customer support to our visitors throughout their stay at Avantic Lodging Enterprises. The primary responsibilities encompass guest registration, reservation management, and addressing any inquiries or requests that guests may present. The ideal candidate should possess a cheerful demeanor, strong communication abilities, and the capacity to thrive in a dynamic environment.
Qualifications
- Preferred completion of college coursework in a relevant discipline
- Previous experience in the hospitality sector is advantageous
- A high school diploma or equivalent is required
- Strong problem-solving capabilities
- Ability to perform effectively in a fast-paced setting
Key Responsibilities
- Deliver courteous and efficient service to all guests
- Maintain a polished and professional appearance consistently
- Address guest inquiries and requests promptly
- Ensure adherence to hotel policies and protocols
- Assist with the check-in and check-out processes
Work Environment
This position may require prolonged periods of standing and occasional lifting of items weighing up to 10 lbs.
General Information
This job description provides a general outline of the role and may be adjusted as necessary by the employer.
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