Retail Section Manager
2 weeks ago
ABOUT US
Recognized as a prominent player in the sports fashion industry, JD Sports is a leading global brand in footwear and apparel.
Established in 1981 in Greater Manchester, JD Group has experienced significant growth through rapid international expansion, now operating over 3,400 stores globally. We are dedicated to providing exceptional service and style to our customers, aiming to inspire the next generation through a vibrant connection to the culture of Sport, Music, and Fashion.
Since entering the Australian market in 2017, JD Sports has expanded to over 60 locations across various states, with plans for further growth.
POSITION SUMMARY
Joining JD Sports means embracing a mindset of innovation and excellence. We pride ourselves on setting trends rather than following them, earning our reputation as the 'Undisputed King of Trainers'.
As a Department Manager, your responsibilities will include driving sales and key performance indicators (KPIs), mentoring and developing your team, and maintaining high visual merchandising standards to ensure your department is always well-stocked.
- Enhance conversion rates, sales, and KPI achievements
- Exemplify outstanding customer service standards and guide your team to prioritize service over tasks
- Collaborate with the back-of-house team to ensure product availability on the sales floor
- Maintain company retail standards and deliver visual excellence throughout the store
- Assist the management team in implementing profit protection processes
- Facilitate the onboarding and ongoing training of new team members to strengthen the team for future growth
- Motivate team members to enhance their performance through effective coaching
IDEAL CANDIDATE
- 2-3 years of leadership experience in retail or a similar field
- A passion for creating exceptional service experiences and fostering a positive culture for customers
- A proven history of meeting and exceeding KPIs while effectively communicating with all stakeholders
- Strong time management skills to ensure timely execution of daily priorities
- Adept at thriving in a fast-paced, dynamic environment
- Willingness to share knowledge with the broader team to achieve collective goals
- A proactive approach to challenges, viewing them as opportunities for personal and professional growth
- Excellent interpersonal and communication skills, thriving in social interactions with customers
BENEFITS
- Engage with top-tier products and leading sports fashion brands
- Opportunities for training and career development
- Potential for advancement across various business areas, including Retail, Support Office, and Distribution Centre
- Enjoy attractive staff discounts, applicable for friends and family
- Access to our Employee Assistance Program and Mental Health champions
- One month of paid parental leave for full-time employees
We are committed to connecting with talented and dynamic individuals who are dedicated to their growth, enabling us to enhance our brand's success while advancing your career.
JD values diversity and inclusion, fostering a culture where everyone feels valued, included, and celebrated.
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