Service Desk Technician Overnight
2 weeks ago
We are seeking a highly skilled Service Desk Technician Overnight to join our team at USI Holdings Corporation. As a key member of our IT department, you will be responsible for providing top-notch computer support to our offices and clients. This is a unique opportunity to work in a fast-paced environment and make a real impact on our organization.
Key Responsibilities:
- Provide technical support to employees and clients via phone, email, and chat
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and advancements
- Develop and maintain knowledge of our IT systems and processes
Requirements:
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in a technical support role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive hourly rate of $20.50/hour
- Bonus eligible position with a target incentive of 5%
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and paid holiday time
Why Join USI Holdings Corporation?
We are a dynamic and growing company that values innovation and teamwork. Our employees are our greatest asset, and we offer a range of benefits and opportunities for growth and development. If you are a motivated and talented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.
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