Service Desk Technician Overnight

2 weeks ago


West Chester, Pennsylvania, United States USI Holdings Corporation Full time
Job Summary:

We are seeking a highly skilled Service Desk Technician Overnight to join our team at USI Holdings Corporation. As a key member of our IT department, you will be responsible for providing top-notch computer support to our offices and clients. This is a unique opportunity to work in a fast-paced environment and make a real impact on our organization.

Key Responsibilities:

  • Provide technical support to employees and clients via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
  • Develop and maintain knowledge of our IT systems and processes

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in a technical support role
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive hourly rate of $20.50/hour
  • Bonus eligible position with a target incentive of 5%
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and paid holiday time

Why Join USI Holdings Corporation?

We are a dynamic and growing company that values innovation and teamwork. Our employees are our greatest asset, and we offer a range of benefits and opportunities for growth and development. If you are a motivated and talented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.

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