Director of Operations

2 weeks ago


Houston, Texas, United States Marriott Full time
Job Summary

The Director of Operations is responsible for leading the strategic business direction of the hotel's operations. This includes overseeing the Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance departments. The successful candidate will work closely with department heads to develop and implement departmental strategies, ensuring alignment with the brand's service standards and initiatives.

Key Responsibilities
  • Develop and implement property-wide strategies to deliver exceptional guest experiences and drive revenue growth.
  • Lead and manage a team of department heads to achieve operational excellence and meet brand standards.
  • Monitor and analyze guest feedback to identify areas for improvement and implement corrective actions.
  • Collaborate with the hotel management team to develop and execute business plans that drive revenue growth and profitability.
  • Ensure compliance with company policies and procedures, as well as local laws and regulations.
Requirements
  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related field, or 4-year degree in a related field with 2 years of experience.
  • Minimum 4 years of experience in hotel operations, with a proven track record of success in leading teams and driving revenue growth.
  • Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve exceptional results.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Benefits

Marriott offers a competitive salary range of $110,000 to $ annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. Additionally, Marriott offers a bonus program, employee stock purchase plan, and other incentives to recognize and reward outstanding performance.

Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees.



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