Director of Operations

1 week ago


Houston, Texas, United States Marriott Full time
Job Summary

As a key member of the hotel leadership team, the Director of Operations will be responsible for overseeing the strategic direction and day-to-day operations of the hotel's Rooms and Guest Services division. This includes managing the Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance departments.

Key Responsibilities
  • Develop and implement departmental strategies to drive revenue growth and improve guest satisfaction.
  • Lead and manage a team of department heads to ensure effective execution of hotel operations.
  • Collaborate with other hotel departments to ensure seamless delivery of services and amenities to guests.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Ensure compliance with Marriott International's policies and procedures, as well as local laws and regulations.
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
What We Offer

Marriott International offers a competitive salary range of $110,000 to $ annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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