Administrative Coordinator for Hemodialysis Patient Care

2 days ago


Boston, Massachusetts, United States Boston Children's Hospital Full time
Role Overview
As an Administrative Coordinator for Hemodialysis Patient Care, you will play a vital role in supporting our patients and their families at Boston Children's Hospital. This position involves dynamic interaction with our nurses, fellows, physicians, and other sectors of the organization.

Key Responsibilities
• Provide exceptional customer service to patients and families, responding to routine inquiries about hospital protocol, policies, and procedures.
  • Greet and direct patients, families, and visitors, managing large amounts of inbound and outbound calls in a timely manner.
  • Accurately collect, verify, and record all patient demographic and insurance information required for admission and billing.
  • Coordinate prior authorizations and referrals through insurance providers and payers.
  • Prepare admission-related documentation and patient chart processes to ensure a seamless and timely admission process.

Benefits
Boston Children's Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health insurance, child care and student loan subsidies, generous levels of time off, a 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, and discounted rates on T-passes.

Salary
The estimated salary for this position is $55,000 - $65,000 per year, depending on experience and qualifications.

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