Legal Intake Specialist

1 week ago


Phoenix, Arizona, United States SARGON LAW GROUP Full time
Job Title: Legal Intake Specialist

Sargon Law Group is seeking an experienced Legal Intake Specialist to join our team in Phoenix, AZ. As a Legal Intake Specialist, you will play a crucial role in setting the tone for our clients' experience, providing prompt, professional, and compassionate service.

Key Responsibilities:
  • Conduct initial client interviews to gather detailed information about potential personal injury claims.
  • Accurately document client information, accident facts, and supporting documentation in our case management system.
  • Perform proper intake to determine eligibility and refer viable cases to attorneys for further review.
  • Maintain client communication throughout the intake process to ensure proper understanding of clients' questions and concerns.
  • Follow up with potential clients to ensure all necessary documentation is completed.
  • Assign cases to case managers based on rotation.
  • Assist reception with incoming calls as needed.
Requirements:
  • Bilingual
  • Excellent telephone etiquette
  • Superior customer service skills
  • Strong organizational skills
  • Ability to multitask
  • Exceptional time management skills
  • Attention to detail to ensure accurate data
  • Knowledge of Arizona State Laws

We offer a dynamic and supportive work environment, and we are committed to providing our clients with the highest level of service. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.



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