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Client Support Specialist

2 months ago

Scottsdale, Arizona, United States HomeSmart Services Full time
Position Overview

Salary: $18.75/hour

The Customer Service Representative serves as the initial point of contact for clients, providing outstanding service through various communication channels including phone, email, and face-to-face interactions. This role requires a solid understanding of the company's operations and the ability to assist clients with inquiries related to their accounts, such as dues and balances.

Key Responsibilities:

  • Deliver exceptional customer service and support.
  • Handle inbound communications effectively.
  • Maintain comprehensive knowledge of company policies and procedures.

If you possess strong customer service skills and can manage multiple administrative tasks, this role is a great fit for you.

Why Choose HomeSmart Services?

We foster a collaborative environment that encourages participation from all team members in strategic discussions, building a culture of trust and respect. Our team is our greatest asset, and we prioritize a positive workplace culture.

In addition to a supportive work environment, we offer a range of benefits including:

  • Competitive salary based on experience.
  • Quarterly bonus eligibility.
  • Comprehensive benefits package (medical, dental, vision).
  • 401k plan with company matching.
  • Paid time off and holidays.
  • Pet insurance and wellness initiatives.
  • Employee engagement events and recognition programs.

Become a part of our vibrant culture

This position requires in-office attendance from Monday to Friday.