Restaurant Operations Manager

2 hours ago


Gardendale, Alabama, United States DQ Grill and Chill Full time
Restaurant General Manager Job Description

We are seeking a highly skilled and experienced Restaurant General Manager to oversee the daily operations of our restaurant. As a Restaurant General Manager, you will be responsible for ensuring exceptional guest satisfaction, managing staff, and maintaining high-quality food and service standards.

Key Responsibilities:

  • Manage and oversee restaurant operations, including marketing strategies, staff recruitment, training, and inventory management.
  • Deliver superior guest services, ensuring guest satisfaction and loyalty.
  • Plan and develop guest loyalty programs, menus, and promotions.
  • Respond efficiently to customer questions and complaints.
  • Organize and supervise shifts, manage staff, and hire new employees.
  • Train and evaluate staff performance, ensuring they meet high standards.
  • Estimate consumption, forecast requirements, and maintain inventory.
  • Manage restaurant supplies, control costs, and minimize waste.
  • Nurture a positive working environment, promoting teamwork and motivation.
  • Monitor operations and initiate corrective actions to ensure smooth restaurant operations.

Requirements and Qualifications:

  • 1-2 years of experience as a Restaurant General Manager or similar role.
  • 1-2 years of experience in customer service management.
  • Extensive food knowledge and safety regulations.
  • Computer literacy and ability to use restaurant management software.
  • Serve-safe completion or ability to complete once hired.
  • Strong leadership, motivational, and people skills.
  • Critical thinker and problem-solving skills.
  • Team player with good time-management skills.
  • Great interpersonal and communication skills.

Benefits:

2 weeks vacation, along with holidays that we are closed. Bonuses are contingent on meeting open goals.



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