Restaurant Operations Manager
2 hours ago
We are seeking a highly skilled and experienced Restaurant General Manager to oversee the daily operations of our restaurant. As a Restaurant General Manager, you will be responsible for ensuring exceptional guest satisfaction, managing staff, and maintaining high-quality food and service standards.
Key Responsibilities:
- Manage and oversee restaurant operations, including marketing strategies, staff recruitment, training, and inventory management.
- Deliver superior guest services, ensuring guest satisfaction and loyalty.
- Plan and develop guest loyalty programs, menus, and promotions.
- Respond efficiently to customer questions and complaints.
- Organize and supervise shifts, manage staff, and hire new employees.
- Train and evaluate staff performance, ensuring they meet high standards.
- Estimate consumption, forecast requirements, and maintain inventory.
- Manage restaurant supplies, control costs, and minimize waste.
- Nurture a positive working environment, promoting teamwork and motivation.
- Monitor operations and initiate corrective actions to ensure smooth restaurant operations.
Requirements and Qualifications:
- 1-2 years of experience as a Restaurant General Manager or similar role.
- 1-2 years of experience in customer service management.
- Extensive food knowledge and safety regulations.
- Computer literacy and ability to use restaurant management software.
- Serve-safe completion or ability to complete once hired.
- Strong leadership, motivational, and people skills.
- Critical thinker and problem-solving skills.
- Team player with good time-management skills.
- Great interpersonal and communication skills.
Benefits:
2 weeks vacation, along with holidays that we are closed. Bonuses are contingent on meeting open goals.
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