Parking Attendant

3 weeks ago


Richmond, Virginia, United States Ace Parking Full time
About Us

Ace Parking is a leading parking management expert with a strong commitment to customer service and community involvement. With over 72 years of experience, we have established a reputation for excellence and a culture that values accountability, communication, family, exceptional service, and profitability.

Culture

Our company culture is built on a shared vision, style, and values that guide our decision-making and interactions with clients, customers, and team members. We prioritize clear values, caring, loyalty, humility, and a deep commitment to community, which sets us apart from other companies.

About the Position

We are seeking a highly motivated and customer-focused individual to join our team as a Valet Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safe and efficient parking of vehicles, and maintaining accurate records.

Responsibilities
  • Promptly and safely park and retrieve vehicles, adhering to company policies and procedures.
  • Maintain accurate records of parked vehicles and ensure keys are securely stored.
  • Communicate parking procedures and fees to guests, and handle any issues in a calm and professional manner.
  • Assist customers with any questions or concerns, and provide additional customer service assistance as needed.
  • Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
Requirements
  • High school diploma or GED.
  • Excellent communication and interpersonal skills.
  • Strong sense of accountability and responsibility.
  • Ability to work effectively in a team environment.
  • Exceptional customer service skills.
  • Reliable, friendly, and ability to create a lasting impression.
  • Physical ability to move quickly and lift heavy items (up to 50 lbs.).
What We Offer

We offer a competitive hourly wage, plus tips, as well as a range of benefits, including medical, dental, vision, life insurance, and 401k. We also offer flexible spending accounts, vacation/sick time, and holiday time for full-time and part-time employees. Additionally, we provide discount programs and a commitment to diversity and inclusion.



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