Part Time Sales Associate

2 days ago

Lincoln, Nebraska, United States Westlake Hardware Full time
About Westlake Ace Hardware

A leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Our company values include Service, Passion, Respect, Integrity, Teamwork, and Excellence, which guide our interactions with customers, associates, and communities.

Job Summary

The Sales Associate will play a key role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with receiving, stocking, and pricing merchandise.

Key Responsibilities:
  • Customer Service:
    • Provide a positive representation of Westlake Ace Hardware to customers.
    • Proactively assist customers in solving problems and answer questions about products.
    • Greet customers entering and throughout the store, thank them when finished, and when they are leaving the store.
    • Possess a friendly and outgoing demeanor, work well with customers and associates, and ensure all pages and calls are answered promptly, courteously, and effectively.
    • Forward any customer complaint that cannot be handled to a member of management.
    • Possess strong product knowledge and knowledge of store layout and location of products.
    • Assist customers throughout the store with personalized, customized service based on the premise of amazing every customer, every time.
  • Store Operations:
    • Assist in creating a positive, professional, and safe work environment.
    • Assist with receiving, checking in, and stocking merchandise throughout the store.
    • Assist with maintaining back stock levels and daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area.
    • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
    • Assist with merchandise resets through the store.
    • Provide assistance to Department Specialists, such as price changes and special orders.
    • Ensure signage is current throughout the store.
    • Operate a forklift with proper training.
    • Communicate any Store Support Center issue to General Manager for follow-up.
    • Communicate any merchandising, cost control, or sales idea to General Manager.
    • Participate in store meetings.
    • Be professional in appearance and actions.
    • Perform all other duties as assigned.
    Requirements:
    • High School or GED equivalent.
    • Formal retail experience preferred.
    • Ability to stand, walk, lift (up to 25lbs), and climb.
    Compensation:

$12 - $14 per hour.

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