Customer Service Representative

1 month ago


Dallas, Texas, United States Mass Markets Full time

Job Summary: As a Contact Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your goal will be to ensure first call resolution through effective problem-solving and call handling.

Key Responsibilities:

  • Handle inbound and outbound contacts in a courteous and timely manner.
  • Ensure first call resolution through problems solving and effective call handling.
  • Research systems to find missing information as applicable.
  • Coordinate with other departments to resolve issues when needed.
  • Document and process customer claims in appropriate systems.
  • Lead fact-finding discussions to determine the best options for the customer.

About Mass Markets: Mass Markets is a company that values customer satisfaction and strives to provide excellent service to its clients.



  • Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support.Key Responsibilities:Handle customer...


  • Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a timely and professional manner.Key...


  • Dallas, Texas, United States MCI Military Recruitment Full time

    **Customer Service Representative Opportunity**About the Role:MCI Military Recruitment is seeking a skilled Customer Service Representative to join our team. As a representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer issues in a professional and courteous manner.Key...


  • Dallas, Texas, United States ValorVIP Full time

    Job TitleCustomer Service Representative Job SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at ValorVIP. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. ResponsibilitiesHandle inbound customer...


  • Dallas, Texas, United States Planet Technology Full time

    Job Title: Customer Service RepresentativeAt Planet Technology, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and at least three years of experience in phone and email support for products.The estimated salary for this role is $60,000 - $80,000 per year, depending on...


  • Dallas, Texas, United States MCI Careers Full time

    Job Title: Inbound Collections RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Inbound Collections Representative to join our team. As an Inbound Collections Representative, you will be responsible for handling inbound customer inquiries, resolving customer disputes, and processing payments in a professional and courteous...


  • Dallas, Texas, United States Monstera Talent Ltd Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Monstera Talent Ltd. In this role, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service and support.Key Responsibilities:Client Relationship Building: Develop and maintain relationships with...


  • Dallas, Texas, United States Mass Markets Full time

    Key ResponsibilitiesAs a Call Center Representative at Mass Markets, you will handle inbound and outbound contacts in a timely and professional manner, ensuring first call resolution through effective problem solving and call handling.Research systems to find missing information as applicable.Coordinate with other departments to resolve issues when...


  • Dallas, Texas, United States Chick-fil-A Full time

    At Chick-fil-A, we're passionate about helping our team members grow both personally and professionally. As a Customer Service Representative, you'll be the face of our brand, providing exceptional service to our guests and creating memorable experiences.We offer competitive pay for crew members, with the possibility of earning up to $18 per hour by becoming...


  • Dallas, Texas, United States Buffalo Wild Wings Full time

    Job Title: Customer Service RepresentativeLocation: 3333 Canyon Bluff BlvdAbout Us:Buffalo Wild Wings is a fast-paced sports bar and grill that offers a fun and dynamic work environment. Our team members are passionate about delivering exceptional customer service and creating memorable experiences for our guests.Salary: $12-$15 per hour, plus tips and...


  • Dallas, Texas, United States HiOperator Full time

    We are seeking a talented and motivated individual to join our team as a Customer Service Representative in Dallas. As a key member of our customer experience team, you will be responsible for providing top-notch support to our clients via email and chat platforms.The ideal candidate will have excellent communication skills, the ability to work in a...


  • Dallas, Texas, United States Daltile Full time

    Customer Service RepresentativeDal-Tile is seeking a skilled professional to fill the role of Customer Service Representative. This position plays a crucial part in supporting both internal and external customer relationships, ensuring seamless communication and resolution of customer inquiries.Key Responsibilities:Assist the Regional Credit Manager in...


  • Dallas, Texas, United States Raising Cane's Full time

    Raising Cane's is seeking a Customer Service Representative to provide exceptional customer experiences. Key responsibilities include:Key Responsibilities:Preparing food orders to standardsTaking orders from customers and processing payments efficientlyCleaning tables, floors, and other areas of the restaurantFollowing proper safety procedures when handling...


  • Dallas, Texas, United States Thriftbooks Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ThriftBooks. As a frontline representative of our brand, you will be responsible for engaging with customers across various support channels, providing product information, and resolving complaints in a timely and professional manner.Key ResponsibilitiesServe as...


  • Dallas, Texas, United States MCI Careers Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Dallas. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and promoting our products...


  • Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a timely and professional manner.Key...


  • Dallas, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive experienceTake customer orders using our technology and Point...


  • Dallas, Texas, United States EZCORP Full time

    Unlock Your Career Potential with EZCORPWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at EZCORP. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, processing sales and loans, and performing various store duties.Key...


  • Dallas, Texas, United States Dallas County Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative.This role will involve providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.The successful candidate will have excellent communication skills, a strong work...


  • Dallas, Texas, United States ValorVIP Full time

    Job Title: Financial Contact Center RepresentativeAt ValorVIP, we are seeking a highly motivated and customer-focused Financial Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our commercial and public sector clients.Key Responsibilities:Handle inbound...