Customer Experience Director

1 month ago


Auburn, Massachusetts, United States Victoria's Secret Full time

Victoria's Secret

**Job Summary**

As a Customer Experience Lead at Victoria's Secret, you will be responsible for driving sales growth by selling and leading the sales floor, coaching associates, and managing labor hours to drive top line sales and profit. You will also own the overall appearance and presentation of the brand by maintaining visual merchandising standards and collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions.

**Key Responsibilities**

• Drive sales growth by selling and leading the sales floor
• Coach associates in the moment to improve sales performance
• Manage labor hours to drive top line sales and profit
• Own the overall appearance and presentation of the brand by maintaining visual merchandising standards
• Collaborate with Sales Leadership Teams to ensure seamless communication and execution of required actions

**Requirements**

• Strong sales and leadership skills
• Ability to coach and develop associates
• Excellent communication and collaboration skills
• Ability to manage labor hours and drive sales growth
• Strong visual merchandising skills

**What We Offer**

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment

**Hiring Immediately**



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