Service Leader
18 hours ago
At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. As a Service Leader, you'll play a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served.
Key Responsibilities:- Ensure great tasting, high quality food is served
- Help resolve food quality issues
- Support food safety by monitoring hand washing, glove changes, time and temperature on the line, secondary shelf lives, and Daily Food Safety Checklist
- Help resolve customer incidents and work to ensure positive customer experiences
- Monitor crew breaks, shift changes, shift meetings, and line schedules
- Develop and cross-train front of house Crew
- Assist with Crew performance reviews
- Develop future Service Leaders
- Assist with miscellaneous office administration duties
- Chipotle Crew member and/or Kitchen Leader experience
- Ability to understand and articulate Chipotle's Food With Integrity philosophy
- Cash handling policies and procedures knowledge
- Food Safety and health department matters knowledge
- Office paperwork familiarity
- Ability to speak, write, read, and understand the primary language(s) of the work location
- High school diploma
- Restaurant experience
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