Community Living Team Lead
4 weeks ago
Job Type: Full-time
Community Living Team ManagerAt The Opportunity Tree, we are seeking a highly skilled and dedicated Community Living Team Manager to join our team. As a key member of our management team, you will be responsible for ensuring the highest quality of support is provided to individuals with physical and/or intellectual disabilities.
Key Responsibilities:- Oversee and manage a team of Direct Support Professionals (DSPs) and Supervisors, providing guidance, support, and direction to ensure the delivery of high-quality services and support to individuals.
- Establish clear performance expectations and hold DSPs and Supervisors accountable for meeting objectives, targets, and service standards.
- Monitor and evaluate the implementation of policies and procedures by DSPs and Supervisors, ensuring compliance and identifying areas for improvement.
- Foster a positive and supportive work environment, promoting teamwork, communication, and collaboration among DSPs, Supervisors, and other stakeholders.
- Serve as a point of contact for escalated issues and concerns from DSPs, Supervisors, and individuals receiving services, addressing them promptly and taking appropriate actions.
- Create, monitor, and fill schedules as appropriate.
- Utilize Paylocity timekeeping system to ensure accurate service hours as contracted.
- Assess and evaluate the individual needs of each Member in their home.
- Advocate, facilitate, and coordinate support for Members.
- Facilitate and participate in developing the Individual Service Plan.
- Develop and implement Member-driven goals/objectives and behavior building programs ensuring Article 9 compliance.
- Proactively maintain communication with families/guardians of Members.
- Minimum of 18 years of age.
- Current driver's license with Non-Restricted Motor Vehicle Record and compliance per the requirements of The Opportunity Tree's insurance carrier.
- One year of supervisory skills to include but not limited to knowledge of management principles in staff interaction and task productivity, leadership abilities, problem identification and resolution administration.
- Excellent communication skills, including the ability to write, speak, and listen effectively in English.
- Experience: Two (2) years in the Intellectual and Developmental Disabilities (IDD) field in a residential or HCBS setting.
- Education: Bachelor's degree in human services preferred.
- Knowledge: Intermediate in MS Outlook, MS Word, MS Excel, web browsing.
- Knowledge of best practice models and community integration.
- Successfully meet AZ-DPS requirements for Fingerprint Clearance Card.
- Reliable transportation and travel for The Opportunity Tree business.
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- Lift/carry/transfer minimum of 40 pounds.
- Bend, kneel, and stoop.
- Pushing or pulling of wheelchairs.
- Reach/reach overhead.
- Walk/stand for extended periods.
- Sit for extended periods.
- Finger/hand/wrist dexterity to eye.
This position is considered a 'safety sensitive' position.
Salary: $55,000 annually
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