Member Engagement Specialist
2 weeks ago
We are seeking an individual who excels in a dynamic sales and service atmosphere.
Comprehensive training will be provided on a variety of AAA products and services, empowering you to engage with members confidently.
This training is designed to assist you in achieving both personal and team sales targets through effective cross-selling and upselling strategies.Moreover, you will have the chance to progress within the organization, benefiting from skill-based pay raises, quarterly incentives, and opportunities for career advancement (90% of our leadership positions are filled internally).
This role is an exciting entry-level opportunity within our branch network, perfect for those who thrive in a collaborative environment while serving AAA members.
Key Responsibilities:
- Processing member requests such as taking passport photos
- Assisting in planning road trips
- Providing maps and tour books
- Handling cashiering duties
- Offering various services to members
Our branch operates Monday through Friday from 9 AM to 5 PM and Saturday from 10 AM to 2 PM, with closures on Sundays and most holidays.
Qualifications:
- Experience in retail sales, banking, or a similar customer service/sales role
- Demonstrated ability to surpass assigned sales or service quality targets
- Willingness to work overtime, including Saturdays
- Basic proficiency in Microsoft Office
- Ability to travel locally as needed
- A high school diploma or GED
- Successful completion of a background check and drug screening
Exceptional Benefits:
- Comprehensive health coverage including medical, dental, and vision
- 401(K) savings plan with company match and pension
- Tuition assistance programs
- Paid time off for community volunteer initiatives
- Wellness programs
- Employee discounts on membership, insurance, travel, entertainment, and services
By fostering a diverse team that embraces various cultures, backgrounds, and strengths, we are equipped to deliver exceptional, lifelong service to our members.
When we celebrate our diversity, we achieve success.With our esteemed national brand recognition, a legacy dating back to 1902, and a continuously expanding membership base, we are in search of dedicated, service-oriented professionals to join our team.
Through the commitment of our employees, we proudly provide legendary service and valuable products that ensure peace of mind for our members.
AAA is an Equal Opportunity Employer.
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