Social Service Coordinator

4 days ago

Honolulu, Hawaii, United States Better Tomorrows Full time
Job Description

**About Better Tomorrows**

Better Tomorrows is a mission-driven organization dedicated to alleviating poverty and improving the lives of residents in affordable housing communities. We are seeking a dedicated and creative individual to join our team as a Social Service Coordinator - Community Engagement Specialist.

**Job Summary**

The Social Service Coordinator - Community Engagement Specialist will be responsible for engaging residents, including children, families, and seniors, in the coordination of case management, activities, and programs aimed at promoting Better Tomorrows' five core focus areas: Health, Wellness, and Nutrition; Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement.

**Key Responsibilities**

  • Champion the organization's vision and drive service delivery at an affordable housing property serving all residents, including children and families, adult and senior residents, and individuals with special needs.
  • Manage all facets of programming and service delivery by working collaboratively with community stakeholders, resident associations, social service coordinators, and/or property managers on site.
  • Develop and implement on-site programs to meet the needs of residents, including:
    • Adult Education and Job Readiness
    • Food Banks and Financial Literacy programs to promote stability and self-sufficiency
    • Health & Wellness programs to promote physical, mental, and general wellbeing
    • After School and Summer Programs for children on property
    • Develop and implement community-wide events focused on building safe and strong communities
    • Facilitate educational programs for children and adults utilizing community resources and agencies, including planning and teaching curriculum.
    • Create service goals and plans with residents and support residents to achieve those goals while monitoring progress.
    • Develop and utilize resource files for making referrals for residents in need of specific services. To provide follow-up when referrals are made.
    • Publish monthly community newsletter and calendar
    • Provide technical assistance to resident associations
    • Limited fund development to supplement programs through grants, donations, and partnerships
    • Provide great customer service to partner property management company, including assisting with helping residents comply with lease requirements
    • Engage volunteers and community partners
    • Conduct one-on-one case management services to support residents of the community
    • Daily use of data system to track case management progress, demographic information, and program outcomes.
    • Perform other duties as requested

**Requirements**

  • Minimum three (3) to five (5) years work experience in Social Service Delivery
  • Bachelor's degree in Social Work, Education, or related field is preferred
  • Excellent verbal, written, and interpersonal skills
  • Organized, reliable, and flexible
  • Prior knowledge of affordable housing and area social service resources
  • Knowledge of Microsoft Office, Google Apps, and other software programs
  • Able to work 8-5, Monday-Friday with some occasional flexibility
  • Ability to safely lift 25 pounds

Better Tomorrows is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

**Compensation**

$25.00 Hourly

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