Customer Relationship Expert

4 weeks ago


Kenosha, Wisconsin, United States Wintrust Financial Full time
Wintrust Financial Career Opportunity

We are a financial holding company with approximately $62 billion in assets, traded on the NASDAQ Global Select Market. Our "Different Approach, Better Results" philosophy guides us to provide a community banking experience to each customer.

As a full-time Relationship Banker, you will contribute to our success by:

  • Building lasting relationships with customers, discovering their financial needs and tailoring product and service recommendations.
  • Collaborating with business partners (Mortgage, Wealth Management) to connect customers to experts who can help with specialized needs.
  • Operating a teller drawer serving customers in the lobby/drive-up.
  • Opening accounts, performing account maintenance, and assisting customers with digital products.
  • Recognizing potential fraud and other risks.
  • Depending on the shift, you might be responsible for bank opening/closing.
  • Helping support community and bank events.
About Wintrust

Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in various market areas. In addition, we offer various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges.

Why Work at Wintrust?

We are an award-winning culture rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years). As a Relationship Banker, you will enjoy:

  • Competitive pay and annual discretionary bonus eligible.
  • Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match, and tuition reimbursement.
  • Family-friendly work hours.
  • Opportunities to grow and develop in your career with 175+ community bank locations.
  • Promote from within culture.
Requirements and Qualifications

To succeed as a Relationship Banker, you should have:

  • 1-3 years of experience in a customer service, financial service, or sales role.
  • High School Degree or GED.
  • Intermediate computer skills.
Benefits and Perks

We offer a range of benefits and perks, including:

  • Medical Insurance.
  • Dental.
  • Vision.
  • Life insurance.
  • Accidental death and dismemberment.
  • Short-term and long-term Disability Insurance.
  • Parental Leave.
  • Employee Assistance Program (EAP).
  • Traditional and Roth 401(k) with company match.
  • Flexible Spending Account (FSA).
  • Employee Stock Purchase Plan at 5% discount.
  • Critical Illness Insurance.
  • Accident Insurance.
  • Transportation and Commuting Benefits.
  • Banking Benefits.
  • Pet Insurance.
Equal Employment Opportunity

Wintrust is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are proud to serve unique communities and people from all walks of life.



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