Service Technician Electronic Security Systems Specialist

3 weeks ago

Pensacola, Florida, United States Allied Universal® Technology Services Full time

Job Title: Service Technician Electronic Security Systems

Job Summary:

Allied Universal Technology Services is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing top-notch service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems.

Key Responsibilities:

  • Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems.
  • Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards.
  • Identify and repair physical security systems as required to ensure operability and compliance with any applicable building code.
  • Apply all necessary documentation for tracking of service-related issues.
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment, and CCTV testing devices.
  • Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for their use in low-voltage applications.
  • Establish and maintain effective working relationships with both internal and external customers.
  • Provide phone and on-line remote diagnostic support.
  • Perform other duties as assigned by Operations Management.

Requirements:

  • NICET certification or willingness to obtain.
  • Ability to be on-call on a rotational basis to respond to emergency service calls.
  • 2 years experience servicing a variety of commercial electronic security systems: Access Control, Video Management, Intrusion Detection, and Fire alarms.
  • Strong troubleshooting skills and mechanical and electronic aptitude.
  • Capable of lifting up to 50lbs and work on ladder heights of up to 16'.
  • Valid State Driver's License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle.
  • High School Degree, Vocational School, or equivalent is required.

Benefits:

  • Company Vehicle and Gas Card.
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly.

About Allied Universal Technology Services:

Allied Universal Technology Services is a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology.

Equal Employment Opportunity:

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

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