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Senior Service Technician

1 month ago

Pensacola, Florida, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled Senior Service Technician to join our team at TEKsystems. As a key member of our operations team, you will be responsible for maintaining and repairing industrial production and processing machinery, ensuring optimal performance and efficiency.

Key Responsibilities:

  • Travel to commercial client sites to service, repair, and troubleshoot access control equipment and IP-based video security systems.
  • Apply knowledge and skills in the safe use of hand and power tools, analog/digital test equipment, and CCTV testing devices.
  • Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for low-voltage applications.
  • Establish and maintain effective working relationships with internal and external customers.
  • Provide phone and online remote diagnostic support.
  • Drive to commercial client sites to perform service.

Requirements:

  • High school degree, vocational school, or equivalent required.
  • 5+ years of field experience.
  • Experience with software such as Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh, or ONSSI preferred.
  • Possession of state-specific licensing or ability to hold license once hired.
  • Understanding of Windows operating systems and overall IT network topology.
  • Highly proactive and skilled individual, maintaining performance consistent with TEKsystems' core values.
  • Ability to meet deadlines and work in a fast-paced environment with minimum direction.
  • Good communication skills for effective interaction with internal and external customers.
  • Available for scheduled 'on-call' duties to respond to emergency service calls.
  • Capable of lifting up to 50lbs and working on ladder heights of up to 16'.