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Customer Service Representative

1 month ago


Temple, Pennsylvania, United States Sam's Club Full time
Member Specialist Job Description

As a Member Specialist at Sam's Club, you will be responsible for providing exceptional customer service to our members. Your primary goal will be to ensure that every member has a positive experience while shopping with us.

Key Responsibilities:
  • Provide member service by maintaining the self-checkout area, resolving member issues and concerns, and promoting Sam's Club products and services.
  • Assist members with locating merchandise and making informed purchasing decisions.
  • Assist with payments, returns, refunds, and exchanges.

At Sam's Club, we are committed to providing a welcoming and inclusive environment for all members. As a Member Specialist, you will play a critical role in achieving this goal by delivering exceptional customer service and promoting our products and services.