Bilingual Clinical Educator

1 day ago


Remote, Oregon, United States Inizio Engage Full time
About the Role

We are seeking a highly skilled and motivated Bilingual Clinical Educator to join our team at Inizio Engage. As a key member of our Patient Solutions team, you will play a critical role in delivering high-quality educational support to patients, caregivers, and healthcare professionals.

Key Responsibilities
  • Provide in-bound and outbound non-promotional disease state-related educational support to identified customers.
  • Presentation of virtual educational programs to healthcare professionals, patients, caregivers, or other identified customers.
  • Conducting outbound medication adherence support to patients and caregivers.
  • Enrolling patients/caregivers into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease.
  • Collecting demographic data and disposition for product, sample, reimbursement services, and literature fulfillment.
  • Maintaining excellent quality and superior customer service while adhering to program talking points or scripts.
  • Developing and strengthening relationships with key customers.
  • Facilitating the development and provision of services across multiple healthcare sectors.
  • Completing all required administrative responsibilities in a timely manner.
  • Attending local and national meetings and/or conferences to keep abreast of plans, activities, and developments.
Requirements
  • Current US healthcare professional license.
  • Bilingual in Spanish.
  • Associates Degree/Bachelors/BSN or equivalent work-related experience.
  • Preferred minimum of 3 years' experience working in a specific disease state or related field.
  • Demonstrate effective and professional communication.
  • Excellent interpersonal skills with a pleasant telephone manner and articulate phone voice.
  • Competency with Call Center Telephone Technology.
  • Demonstrable organizational skills.
  • A self-starter with high personal motivation.
  • Ability to manage multiple tasks.
  • Evidence of continual professional development and a desire to update professional knowledge base regularly.
About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes.

We believe in our values: We empower everyone, We rise to the challenge, We work as one, We ask what if, We do the right thing. We are proud to be an equal opportunity employer and consider individuals without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion, sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.



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