Client Relations Specialist
2 weeks ago
As a Client Relations Specialist at Insuredbydiana, you will play a pivotal role in delivering outstanding client experiences that contribute to the success of our insurance agency.
Key Benefits
- 401(k) matching
- Performance-based bonuses
- Health insurance coverage
- Opportunities for career advancement
- Paid time off
Role Responsibilities
Your primary responsibilities will include:
- Building and maintaining customer relationships, ensuring follow-ups as necessary.
- Delivering prompt, accurate, and friendly service to clients, addressing inquiries related to insurance availability, eligibility, coverages, policy modifications, claims, and billing.
- Educating clients about their insurance options through a customer-focused, needs-based review process.
- Utilizing effective communication skills to meet customer needs while fostering business growth.
Qualifications
The ideal candidate will possess:
- A strong commitment to customer service excellence.
- The ability to relate effectively to clients, answering their questions and anticipating their needs.
- Exceptional communication skills for assisting customers and collaborating with agency team members.
- A proactive approach to problem-solving.
Compensation
The position offers a competitive salary of $30,000 to $50,000 annually. Please note that employees of Insuredbydiana are not employees of State Farm; the agency operates independently, and agents are responsible for all employment decisions regarding their staff.
Become a part of a community dedicated to making a positive impact every day while developing your career and enjoying unparalleled benefits and rewards.
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